Holiday Season - Key Dates To Note:
Shipping Cutoff Dates:
- December 4 - Ground Shipping (Orders take 3 business days for fulfillment.)
- December 10 - Express Shipping
Omnilux US Office Closures:
- November 27 - 28
- December 24 - 25
- January 1
Expect Delays in Response Times:
- December 8 - 31
United States
- Orders of 15 or more LED devices qualify for free ground shipping. Excludes HI & AK.
- Lower 48: Expedited shipping is available at checkout.
- HI & AK: All orders ship 203 days by air. Free ground shipping is unavailable.
- We do not ship to Puerto Rico, Guam, and other US Territories.
- All US orders ship from Gilroy, California USA or Twinsburg, Ohio USA.
- All orders are shipped using FedEx, DHL, USPS, OnTrac, and Pitney Bowes.
Canada
- Orders of 15 or more LED devices qualify for free ground shipping.
- Expedited shipping is available at checkout.
- GST/HST is included at checkout.
- All CAN orders ship from Ontario.
- All orders are shipped using UPS.
Australia
- Orders of 15 or more LED devices qualify for free standard ground shipping. Excludes New Zealand.
- Expedited shipping is available at checkout.
- GST is included at checkout.
- All AUS orders ship out from New South Wales.
- All orders are shipped using Australian Post.
New Zealand
- Standard ground shipping is not offered, orders do not qualify for free shipping. Shipping charges are based on shipment weight and are calculated at checkout. Customs and Duties are included in shipping price.
- GST is included at checkout.
- Free ground shipping is unavailable.
- Expedited shipping is unavailable
- All orders ship out from New South Wales, Australia.
- All orders are shipped using FedEx Air.
United Kingdom
- Orders of 15 or more LED devices qualify for free ground shipping. Excludes Northern Ireland and Offshore UK.
- Northern Ireland and Offshore UK: Free ground shipping is unavailable
- Expedited Shipping is unavailable.
- VAT is included at checkout.
- All UK orders ship from West Midlands.
- All orders are shipped using DPD.
Europe
- Orders of 15 or more LED devices qualify for free ground shipping.
- Expedited Shipping is unavailable.
- We are able to ship to most EU countries. Please reach out to your account manager at providers@omniluxled.com for any further EU shipping questions.
- VAT is included at checkout.
- All EU orders ship from The Netherlands.
- All orders are shipped using DPD & UPS
*All regions: please allow up to 2-3 business days for processing and 5-7 business days for delivery once your order has been shipped.
**Free shipping applies to standard ground rates only. Excludes HI, AK, Northern Ireland, Offshore UK, and New Zealand.
Other International Orders
Ordering is not available for shipment outside of the US, Canada, Australia, New Zealand, the EU, and the UK, including US Territories.
Warranty and Returns
We are committed to customer service and the quality of our products. Our Warranty and Returns Policy can be found at Returns & Warranty.
Contact us:
9am-6pm PST Monday-Sunday
GlobalMed Technologies
1290 Jefferson St. Suite C, Napa, CA 94559 USA
US/Canada: +1 707.309.7024
International Toll-Free: +1 866.306.2022
PM0047A 3-21